Kids r Kids of Frisco

“I was at home checking the live camera feed from my daughter’s daycare, where she was scheduled to nap. A daycare teacher was trying to force her to lie down for nap time. I observed the teacher grabbing my daughter by the back and head in a rough and aggressive manner. My daughter repeatedly tried to stand up, but the teacher forcefully held her down, pushing her toward the floor. Moments later, I saw the teacher grab my daughter by one arm, pull her up from the floor, and drag her to another part of the room. This behavior was physically aggressive, alarming, and completely inappropriate. My daughter was visibly upset and continued crying. I then went to the front office and informed the director and staff about the incident. Together with about four witnesses (including the front desk staff and another teacher), we reviewed the camera footage on their screen. Everyone in the room was visibly shocked by what they saw. The daycare staff apologized and told me they would speak with the teacher to “teach her how to properly handle children.” And also told me maybe she grew up like that!! Those excuses made it worse, I told them this response was unacceptable. I expressed serious concerns about how someone with such behavior could have been hired, and I made it clear this was not an isolated incident. Over the past week, I had already seen this same teacher being physically rough with children during playtime, although I initially gave her the benefit of the doubt. After seeing how she treated my daughter and another child on camera, I am now convinced this is a pattern of abusive behavior, not a one-time mistake. This kind of treatment is not safe for any child, and no parent should have to witness their child being handled this way in what is supposed to be a trusted, professional care environment.”

“We have had a fantastic experience with Kids 'R' Kids Learning Academy of Legacy West. The teachers are warm, welcoming, and genuinely invested in the well-being of the children. The curriculum is well-rounded and includes a strong emphasis on both academic learning and social development. Our daughter has flourished in this environment, becoming more confident and independent with each passing day. The facility is modern, clean, and well-equipped with all the necessary resources to create a stimulating learning environment. We also appreciate the excellent communication from the staff, who keep us informed about our daughter's daily activities and progress. Although the cost is on the higher side, we feel the level of care and education justifies the investment.”

“Our son loves Kids 'R' Kids Legacy West! The teachers create a welcoming and stimulating environment. We’ve seen him grow both socially and academically since he started attending. We’re also impressed with the attention to safety and cleanliness, especially during flu season. The staff does a wonderful job communicating with parents, keeping us in the loop about our child’s daily activities.”

“One of the things I appreciate most about this academy is the excellent communication with parents. We always know what's happening in the classroom and how our child is progressing. The teachers are approachable, and I love the detailed updates we receive throughout the day. It's comforting to know our child is in such good hands.”